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I purchased the APP PLUS the Premium and I don't think anything's working properly. I shut off YouTube and Safari on the Ipod Touch through General Restrictions, but it's not showing up within Mobicip so that he can browse the way in which we set the filter up . . please advise.
Gosshaus Aug 15, 2011
Search "strip tease" In YouTube
I just added the mobicip app to both my kids Itouches. One is set for Middle school filter, the other is set for elementary filter. I want to allow the filtered "safe" YouTube advertised on your site, however when did a test search and typed "strip tease" it provided a number of accessible videos for both filters. The vast majority of the videos were blocked, however I was very disappointed that there still were a number allowed through the filters. Is ther anything that can be done about this? I will also be posting a separate concern about the dictionary allowing the f-word, s-word and others... Thanks
priya@mobicip.com Aug 16, 2011
Re: Search 'strip tease' in YouTube
We sincerely apologize for the trouble you are having. We have requested our dev team to look into the search keyword 'strip tease' and have requested them to block the word asap. We constantly update our filtering algorithms to catch inappropriate content, but rarely one or two get through somehow. We will keep you posted on updates regarding this.
Regarding searching for f*** and s*** words on dictionary.com, we tried doing the same in the most lenient high school level and Mobicip blocks the search instantly. Can you please let us know the steps you followed that allowed you to view the results on Mobicip?
Mobicip Support
priya@mobicip.com Aug 15, 2011
Re: Youtube problems
We are sorry for the trouble you are having. Please note that Mobicip is just like Safari or any other browser on your Apple device in terms of functionality. It goes a step further by providing filtered internet content. If you would like to visit Youtube, please type youtube.com in the address bar on the Mobicip app and you will be taken to the website. The videos that will come up will be filtered for content. We suspect that you were expecting Youtube in the list on our homepage, but you just need to type in youtube.com to go to the website directly.
Please send an email to Mobicip Support if you still have issues and we will investigate further asap.
Mobicip Support
ncespedes Jan 22, 2013
Apps problems
I'm new in this, so there may be things that I ask, but they are there and I don't notice. From what I read about youtube, there is no app after filtering? Does my daughter needs to type "youtube.com" every time she uses it? Instead of the convenience of just pressing an app, which is one of the nice things of tablets, ipod touch, etc.
Also, the app for the app store, how do I get it back for my daughter? I want her to install and uninstall apps.
And I think I'm doing something wrong, I typed "Disney" and the site is blocked. I typed jewelry, which is something I blocked and it's not blocked.
Thank you.
Mobicip Support Jan 24, 2013
Re: Apps problems
Hello ncespedes,
Ghia Jun 16, 2012
Blocked videos can be watched
I bought the mobicip app for my daughter in her iPod touch. I was very happy with it and still am to an extent but there is a major problem with it. If my daughter is on YouTube website through mobicip, she searches lets say for "Selene Gomez", the results turn out some with blocked videos and some not. But if she clicks on the blocked videos they load and some horrible things show. One video had oozing blood everywhere. My question to mobicip is how come all blocked videos end up loading and ready to watch. Kindly advise. Thank you.
Mobicip Support Jun 19, 2012
Re: Blocked videos can be watched
Hello Ghia,
Mobicip Support Jul 22, 2012
Re: Re: Blocked videos can be watched
Hello Ghia,
iWonder Jun 23, 2012
You tube videos not blocked
Hello. I just purchased mobicip premium today, and the first test i ran was to check that youtube videos were blocked. Set on elementary school level, jus going to www.youtube.com shows thumbnails that are "blocked", however if you click on these blocked videos they still play! Is there some other setting i need to enable to keep "blocked" videos from playing?
Mobicip Support Jul 4, 2012
Re: You tube videos not blocked
Hello iWonder,
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