You Tube Sign In

Forums:

Technical Support

My main reason for buying your product is the you tube blocking feature. I'm not sure it is working all the time but the reason for this question is that it seems I can not login to my you tube account when using your browser. I would like for my son to be able to access his music playlist but when I try logging in, I get an "oops...error".

Guest Jul 12, 2017

To clarify, I shouldn't have

To clarify, I shouldn't have said "block" you tube. I want to be able to block inappropriate videos but I still want to allow access to the website.

Mobicip Support Jul 17, 2017

Re: You Tube Sign In

Please confirm the following and we will investigate further asap:

- Device type you are using (iOS/Android)

- OS version running in it

- Mobicip version you are using

Dana DeMeo Jul 23, 2017

I am experiencing the same

I am experiencing the same thing. Cannot login to Youtube through the Mobicip browser, it gives an error that something went wrong.

I am using iPhone with iOS 10.3.2 and I just installed whatever the latest version of the safe browser from the app store today (7/23/17)

Mobicip Support Jul 31, 2017

Re: I am experiencing the same

Hello Dana

Thank you for providing the device/OS info. We have created a support ticket for this issue. We will get back to you with an update as soon as we hear from our dev team.

Matthew Aug 5, 2017

I'm having the same Youtube

I'm having the same Youtube Sign-in issue on iOS 10.3.3 and Mobicip 4.4. Was the dev team able to locate the problem? I've tried it using both moderate and mature profiles. Everything works fine in Safari.

Mobicip Support Aug 29, 2017

Re: Re: I am experiencing the same

UPDATE: Please note that this issue has been fixed at our end. Update Mobicip app on the device and the issue should be resolved.