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Windows version causing strange browsing issues

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  • Browsing
  • problems

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  • Technical Support

I am running the Windows version on Windows 7.  When I have a filtering profile enabled (set to monitoring), I have a number of issues while browsing, irrespective of the browser I'm using.  Page loads frequently fail, either partially or completely, with no indication as to why.  I have also had issues with resolving certain domains/subdomains.  When I disable the filter, these problems cease.  I would like to continue to use your product, but this behavior is extremely frustrating.  Is there a way to resolve this issues?

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Mobicip Support's picture

Mobicip Support Sep 20, 2016

Re: Windows version causing strange browsing issues

We need to look into your account to isolate the exact cause of the issue. If necessary, we can schedule a RDP session with our dev team for detailed investigation. So, please send an email to our Email Support via your registered email id and we will guide you further accordingly.

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Guest Jan 5, 2017

browser problems windows 10

i'm having similar issues with windows 10. Pages will not load or will partially load. If I disable the filter everything works okay. Latest issue is that every single product on amazon is blocked because of mature content. My mobile mobicip browser is working just fine. Is there a way to remotely access my pc to see what is going on? The email support people havent been very helpful and are pretty slow to respond.

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Mobicip Support's picture

Mobicip Support Jan 9, 2017

Re: browser problems windows 10

Please note that a updated version of Mobicip has been rolled out recently and this has several bug fixes. Please get the latest version from this page and check if it resolve these issues.

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