Forums:
I have an admin account on Windows 10. I also have a second account that my son uses. I logged in under my account - the administrator. Applied it to his login. However, it doesn't seem to be monitoring/restricting anything. However, when I log him off and log back in under me, it time'd out (due to the restricted times I set).
Why is it active under the admin account, but not the standard account I tagged?
Gita Jan 17, 2021
Re: Windows 10 account not being monitored
Apologies for the delay in getting back to you. The ideal way to enable Mobicip is to - setup a guest/standard account for your son and then enable Mobicip for that account. So, you have done the setup right so far. We need to more details about your device and need to look into your account settings to isolate the exact cause of the issue. Please send an email to our Email Support via your Mobicip - registered email id and we will investigate further asap.