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Whitelist only mode - can still access certain sites that are not whitelisted

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  • whitelist access only

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  • Filtering policy

This is a very straightforward concept.  If a site is not on the whitelist when 'whitelist only' is turned on, it should not be allowed; however, certain sites were allowed.  It's very frustrating because you can't get much simpler than this concept.  There are no complex algorithms.  I'm so frustrated because everytime I think I've found a parental control system that is dependable, the service loses my trust. 

One of the sites that was allowed through even though it was not whitelisted is, "http://ridemakerz.com".  Note there is nothing offensive about this site, it's just an example where I had not yet whitelisted it, but it was still allowed through.

If I can't trust mobicip for something as simple as a whitelist, how can I trust the service's more complex alorithms to keep my children safe?

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Mobicip Support's picture

Mobicip Support Sep 12, 2017

Re: Whitelist only mode - can still access certain sites that ar

Yes, you are correct. When White-list only mode is enabled for a profile, any website other than those in the list mentioned will be blocked by Mobicip.
We need to look into your account to isolate the exact cause of the issue. So, please send an email to our Email Support via your registered email id and we will investigate further.
 
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