I wanted to purchase a second compy of the basic software. So while on the website I went to add another user. The only option to do that was to buy premium which I did. But then I went to the second itouch and tried to figure out how to download the second user software and couldn't figure out how to do it. Is there an order to this that has to be followed, for example, you must purchase the software on each device separately and then go to your online account to see if the itouch is registered? if that is the case then why would you be able to add a user at your account without first having purchased the software on the second device? I was able to create a second user on the account before I purchased the software for that user. Must be that I just don't understand how to download the ap.