Forums:
1-Default user name for my child's device is "child 1". I want to change this to my child's name. How can I do this?
2-Want to remove my device from device list, bc I am parent and don't need to monitor myself. How to do this?
3-Is there a way to monitor apps on Windows 10? I have downloaded the app to the win10 machine and can view it in my account, but can't find instructions on Mobicip.com for installing Mobicip app monitor. Have premium account.
Allison Jul 15, 2016
Do i really need to email Support to delete devices??
Can someone please explain why parents cannot delete devices using the Mobicip Monitor app or the Mobicip.com portal?
Mobicip Support Jul 18, 2016
Re: Do i really need to email Support to delete devices??
Hello Allison
Yes, to delete a device in your account, all you need to do is get in touch with our Email Support. Actually, we had this device deletion option available in User portal for some time where users can delete devices themselves. Due to some technical difficulties, this option was recently removed. We will fix the issues and will make the change in the future. We really appreciate your help and patience as we work towards this feature.
Richard Sep 21, 2016
Deleting devices
Do you seriously have to email tech support to delete a device? this is the craziest thing ive ever heard of!! What is the email address for support to do this? I just purchased this app and app severely disappointed in it!
Mobicip Support Sep 21, 2016
Re: Deleting devices
Janya Comer Sep 4, 2017
Delete device
Is it really not possible for me as an admin for a paid account to remove a device?
Mobicip Support Sep 12, 2017
Re: Delete device
Dave Dec 24, 2017
This thread is from 2016 and
This thread is from 2016 and it does not look like the user function to delete a device has been restored yet is that correct?
Thanks.
Mobicip Support Dec 25, 2017
Re: This thread is from 2016 and