Videos won't play

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Technical Support

Dear Mobicip support,

I've just downloaded this app onto my Samsung Galaxy Tab S and for some reason it won't play some embedded videos in a website that I need to watch.

Can you please advise why this would be the case and whether this can be fixed?

Thank you!

Simone

Mobicip Support Oct 26, 2015

Re: Videos won't play

Hello Simone

Please let us know the specific website you are having trouble with and we will investigate further asap. Also, we will need to look into your account settings to isolate the exact cause. So, please contact our Email Support via your Mobicip - registered email id and we will look into it.