You can't browse Vevo videos (music clips) from YouTube using Mobicip.
But it works fine with any other browsers.
Is there any solution expected? Teens love music and it's a big problem.
We are sorry for the trouble. Despite several attempts, we are not able to reproduce the issue at our end. Almost all youtube videos opened up fine in our test device. Please let us know the following and we will investigate further asap:
- the exact thing that happens when you try to access those videos through Mobicip app
- device type you are using (iOS/Android/Windows computer)
- OS version running on the device
- Mobicip version you are using
Also, try to uninstall and reinstall the app and check if it helps. We really appreciate your help and patience as we work towards your satisfaction.
My son has a kindle fire hdx and tried watching an imagine dragon vevo YouTube video. When he clicked on play he got a message saying: this video contains content from vevo. It is restricted from playback on some sites.
We are sorry for the trouble you are having. We have requested our dev team to look into this issue and will get back to you with an update as soon as we hear from them.
The error message is: this video contains content from vevo. It is restricted from playback on some sites.
Mobicip version: 2.1.1_r352
Android IS: 4.4.4
It can be tested with almost any music video from YouTube, they all are labelled as Vevo in the video thumbnail.
Yes, we can reproduce this issue at our end too however only in Android devices. Vevo videos played fine in the latest version of iOS app. Our Android dev team is actively working on investigating this issue. We will keep you posted on any updates reg this. We appreciate your help and patience as we work towards your satisfaction.
I have a Samung 3 that has the error " restricted from playback on certain sites" and I just see static on the screen. We were able to see the videos prior to using mobicip. We have an iPad that has no problems with seeing the same videos. When will this issue be resolved as it is a large part of the usage of the tablet for my children
We sincerely apologize that it is taking longer than we thought to investigate the issue. Our dev team is actively investigating the issue and we will keep you posted on any updates regarding this. Unfortunately, the issue is a little more complicated than what we believed earlier and hence the delay in resolving it.
Please bear with us and we will make sure that your issue is resolved asap.
Mobicip Support Jun 23, 2015
Re: Vevo youtube videoclips doesn't run
Martha Jul 1, 2015
I have the same problem
My son has a kindle fire hdx and tried watching an imagine dragon vevo YouTube video. When he clicked on play he got a message saying: this video contains content from vevo. It is restricted from playback on some sites.
Mobicip Support Jul 2, 2015
Re: I have the same problem
Nacho Jul 8, 2015
You can try with almost any
Nacho Jul 8, 2015
The error message is: this
Mobicip Support Jul 8, 2015
Re: The error message is: this
Nacho Jul 12, 2015
Many thanks. Please let us
Bobbie Aug 15, 2015
Error on YouTube Vevo video
I have a Samung 3 that has the error " restricted from playback on certain sites" and I just see static on the screen. We were able to see the videos prior to using mobicip. We have an iPad that has no problems with seeing the same videos. When will this issue be resolved as it is a large part of the usage of the tablet for my children
Mobicip Support Aug 19, 2015
Re: Error on YouTube Vevo video
Nacho Sep 24, 2015
It's being too long, and
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