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Trouble setting up multiple users on LG Android tablet

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I have my kids user profiles set up on my LG android tablet. I can get Mobicip to work on one of them, but not the other. 

I set up both of their user profiles at mobicip.com, however it states that my daughter's profile is not being used on any of our devices.  ??  I don't know how to set this up under her profile.

Thank you.

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Mobicip Support's picture

Mobicip Support Feb 10, 2015

Re: Trouble setting up multiple users on LG Android tablet

Please note that the device - child user mapping has to be done at your end on the devices itself. To change the user profile assigned to a specific Android device, please launch the Mobicip app, go to Menu > More > Settings > Mobicip > User Settings. Here you can choose the appropriate user profile for the device.
 
Once you start accessing internet through Mobicip app in your devices with the specific profile assigned, the Profiles page will get updated automatically.
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