Skip to main content
Mobicip
  • Features
  • Pricing
  • Support
  • Blog
  • News
  • About us
  • Contact us

Sub-Categories No Longer Available?

Forums: 

  • Technical Support

My son told me that YouTube was suddenly blocked on his iPod. I logged into my Premium account, chose his profile, and selected Edit filter settings. Sure enough, YouTube was blocked. When I enabled it, though, the sub-category menu was not available. In fact, the sub-category menus aren't available for any categories.

The on-line help (http://content.mobicip.com/content/how-customize-your-internet-using-mob...) clearly states "Click on each category to expand the sub-categories."

What happened? Is the sub-category feature no longer available?

  • Add new comment
Mobicip Support's picture

Mobicip Support May 13, 2016

Re: Sub-Categories No Longer Available?

We are sorry for the trouble. Previously Mobicip filtering was increasingly algorithmic and works dynamically, while the categories were based on a URL database that we originally started with about 8 years ago. Now we recently rolled out a change where the old categories are replaced with the revamped ones. There will not be any sub-categories anymore. The new categories are more logical and robust. Please give it a try.

  • reply

J. A. May 14, 2016

I'm very disappointed that

I'm very disappointed that you have taken away the filtering sub-categories.  The utility of Mobicip has gone down considerably because of this.

  • reply

Mikey Phillips May 14, 2016

youtube filtering

youtube filtering stopped working for me. my 10 year old girl looks anything up from sex to boobs etc... its not filtering any of the words i have it set to filter!!! whats going on and how do i stop this

  • reply
Mobicip Support's picture

Mobicip Support May 23, 2016

Re: youtube filtering

Hello Mikey
We checked at our end and we are not able to reproduce the issue you mentioned. We need to look into your account settings to isolate the exact cause of the issue. Please send an email to our Email Support via your Mobicip - registered email id and we will investigate further asap.
  • reply

Dana May 15, 2016

YouTube sub-categories

So, if I allow the YouTube category, and the sub-categories are no longer available, is EVERYTHING on YouTube now available to my kids?  I hope not,  that doesn't seem right!

  • reply
Mobicip Support's picture

Mobicip Support May 16, 2016

Re: YouTube sub-categories

Hello Dana
Please note that the Youtube videos will be filtered dynamically if Youtube is allowed. Mobicip filters YouTube by reviewing the title, description, comments and other meta information associated with each video. In most cases, the publisher would include suggestive words and phrases with the video and it would be blocked by Mobicip. Like any filtering product, Mobicip filters the content on a best effort basis and goes beyond most other products in terms of the quality of filtering. Mobicip is the only filtering product that offers YouTube filtering on a video-by-video basis. So, please try accessing youtube.com through Mobicip and see its effectiveness in terms of filtering inappropriate content.
  • reply

J. A. May 14, 2016

No more sub-categories?

The lack of sub-categories reduces the utility of Mobicip considerably!  The existing categories are very broad.

  • reply

Guest May 14, 2016

Are you saying that, with the


Are you saying that, with the new approach, YouTube filtering is all or nothing? In other words, YouTube is either allowed or blocked? Or are you saying that if YouTube is allowed, the profile age (12 and under, etc.) will be taken into account and YouTube videos will be dynamically filtered for age-appropriate content?

  • reply
Mobicip Support's picture

Mobicip Support May 16, 2016

Re: Are you saying that, with the

Yes, you are correct. If Youtube is allowed, the videos will be filtered dynamically. Mobicip filters YouTube by reviewing the title, description, comments and other meta information associated with each video. In most cases, the publisher would include suggestive words and phrases with the video and it would be blocked by Mobicip. Like any filtering product, Mobicip filters the content on a best effort basis and goes beyond most other products in terms of the quality of filtering. Mobicip is the only filtering product that offers YouTube filtering on a video-by-video basis. So, please try accessing youtube.com through Mobicip and see its effectiveness in terms of filtering inappropriate content.

  • reply

Tany May 20, 2016

YouTube

Well I am a bit confused, because there are not age filters now, only the new moderate, strict, monitor, etc.  All of a sudden I feel like I am having a hard time understanding how to make sure my kids are safe. I know that it is difficult to ensure the garbage on YouTube is filtered, I wish YouTube would take some responsibility and give us a better way to keep things filtered (I am convinced that YT is run by people who hated being censored as kids and want to purposely try to allow kids these days to see anything and everything they want no matter what the content or damage, but I digress). I guess I will just keep trying to figure it all out.

  • reply

Pages

  • 1
  • 2
  • next ›
  • last »

Questions Not Answered Yet!

Contact Us
DOWNLOADS
PROTECTS
  • iPhone
  • iPad
  • Android
  • Kindle Fire
  • Mac
  • Windows
  • Chromebook
  • School
  • Business
SUPPORT
  • Helpdesk
  • Forum
  • Partner
  • Testimonials
  • Resources
COMPANY
  • About
  • News
  • Blog
  • Contact
  • Terms
  • Privacy

Copyright © 2019
Mobicip.LLC