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Restriction change

Tags: 

  • filter level change
  • high school
  • middle school

Forums: 

  • Technical Support

On mobicip website I changed my son's restriction setting but it is not reflecting on his device.

(at least that is what is reported under the "i" icon from the mobicip app)

How do i get the itouch to display the updated filter setting?

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Suren's picture

Suren Dec 25, 2010

Re: Restriction Change

Hello macjimjoy

We are sorry for the trouble you are having.
It may take up to 15 mins for any changes made on the website to be reflected on the device. Please allow some time and try again by launching Mobicip and selecting info > Settings. The correct filtering option should now be displayed on the device as well.

Please let us know if the problem is resolved now. Otherwise we will be happy to assist further.

- Mobicip Support

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