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Passcode issue???

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  • passcode

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  • Technical Support

 OK - so we downloaded the app to our son's ipod touch, set the passcode, and set the restrictions.  All is great.  Now, after he turns off the itouch and wants to get back on it asks him for his passcode.  WHAT!!!! why have a passcode to protect the restrictions and turn off the safari browser if he has to have the passcode just to use the thing in the firstplace, thus giving him the power to do an endrun on the protection when we aren't around, or requiring us to be around for him to use the itouch!!!   Help! Am I missing something?  

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Suren's picture

Suren Sep 14, 2009

Restrictions and Passcode Lock are two different settings.

chrisp

It is understandable that you are confused by this. The Passcode to enable or modify Restrictions settings can be different from the Passcode used to lock/unlock the device. Each can be a unique 4-digit alphanumeric passcode.

To set Restrictions Passcode, you select

Settings > General > Restrictions

 

To set the general Passcode Lock, you select

Settings > General > Passcode Lock

 

If you do not want the device to go into Auto-Lock (where you need to swipe the screen to enable), you can turn it off as well by selecting

Settings > General > Auto-Lock > Never

I hope this answers your question. Please let us know if otherwise, and we will be happy to assist further.

Mobicip Support

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