Skip to main content
Mobicip
  • Features
  • Pricing
  • Support
  • Blog
  • News
  • About us
  • Contact us

Owner vs Parent

Forums: 

  • Technical Support

I signed up yesterday and added my son's devices (an iPhone and a MacBook) but when I invited my wife as a "PArent", she does not see devices nor can she track location.  Why wouldnt a parent account be able to do that?  Makes no sense.

  • Add new comment
Mobicip Support's picture

Mobicip Support Sep 15, 2020

Re: Owner vs Parent

We are sorry for the trouble you are having. Please try removing your wife's email from the co-parent list and try adding her fresh and check if it helps. If the issue still persists, send us an email to our Email Support with details about your account email and your wife's email. We will investigate further asap.

  • reply

Questions Not Answered Yet!

Contact Us
DOWNLOADS
PROTECTS
  • iPhone
  • iPad
  • Android
  • Kindle Fire
  • Mac
  • Windows
  • Chromebook
  • School
  • Business
SUPPORT
  • Helpdesk
  • Forum
  • Partner
  • Testimonials
  • Resources
COMPANY
  • About
  • News
  • Blog
  • Contact
  • Terms
  • Privacy

Copyright © 2019
Mobicip.LLC