Outllook getting blocked even for school purposes

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Technical Support

How do you whitelist outlook.office365.com? I've tried several times and yet still doesn't work. My son's school uses this to distribute homework and to receive homework. Even since I installed Mobicip, he hasn't been able to receive or send his homework. I need this resolved ASAP!

Kind of disappointing there is no number that we can call for immediate support.

Mobicip Support Apr 28, 2016

Re: Outllook getting blocked even for school purposes

We are sorry for the trouble.

Can you please let us know the following for further investigation?

- Platform you are using Mobicip on (iOS/Android/Windows/Mac)

- OS version running on it

- are you trying to login through the Outlook app or through the website?

Dan Aug 30, 2017

Outlook 365 web version

I have the same problem - I'm setting up a chromebook for my son, and simply can't find a way to allow him to access outlook live 365 web mail for pick up his school homework. What do I need to do - I've tried whitelisting the domain, subdomain, login etc.

Can you please help urgently.

Thanks!

Mobicip Support Aug 31, 2017

Re: Outlook 365 web version

Hello Dan

We will need the above mentioned info for further investigation. So, please send an email to our Email Support via your registered email id and we will investigate further asap.