Forums:
Hi, I just recently updated to Mobicip 2.8.2 for my iPad (I'm using iOS5). I wanted to test out the "Open In" feature for PDFs, but it's not working for me. I can get the button to come up, but when I push it nothing happens (the menu for which app to open in does not appear. Do you know what the problem might be?
Thanks!
Mobicip Support Nov 2, 2011
Re: "Open in" for PDFs
We sincerely apologize for the inconvenience caused. Please note that we have created a support ticket on your behalf and have requested our dev team to look into this issue. We will get back to you with an update as soon as we hear from them.
Meanwhile, we suggest that you try deleting and reinstalling the app and check if it helps. To reinstall Mobicip Safe Browser, press and hold the icon until it begins to wiggle, then delete. Visit the App Store and search for Mobicip. Install the app by selecting BUY NOW. Please make sure that you use the exact same iTunes account that you had used before to purchase the app. You will not be charged for purchasing the same app again. Once you install the app, login using your existing Mobicip account credentials and check if the issue is resolved.
Please bear with us and we hope to resolve this issue to your satisfaction.
Mobicip Support
Dave Apr 25, 2012
Opening pdf files
Same problem as listed above on 11/3/11, but its now 4/24/12 and no fix?
What is the time frame for making this a functional browser? I can't limit my child to this browser for school if he can't download files!
Dave Apr 25, 2012
Opening pdf files
Using v 2.8.4, iOS 5.1. I've reinstalled, still does not work.
When I can I expect a fix?
Mobicip Support Apr 26, 2012
Re: Opening pdf files
Hello Dave,
We are sorry for the trouble you are having. Please note that the user's concern reported above was then handled through email. Can you please make sure that there is a pdf reader app available in your device and then try opening the pdf file? If the problem still persists, please let us know and we will investigate further asap. Also, if you can give us an example pdf link that you were trying, it will be helpful for our investigation. You can either get back to us here or send an email to Mobicip Support via your registered-email id.
We really appreciate your help and patience as we work towards your satisfaction.
Mobicip Support
James Aug 6, 2012
can't open pdf
I am a teacher building a class website, which my students will access with mobicip. On my class resources, I have a number of documents in PDF format and Pages format. I am having the same issue as above. I can get to the link on the website and open the document, which mobicip titles "file.cfm" for some reason. It is called Chapter 1 outline.pdf on my resource. I can tap the screen and get the "Open in..." button to appear, but pushing it does nothing. I know I have GoodReader installed on the iPad in question. I have Mobicip 3.0, 120 version. IOS 5.1.1. GoodReader version 3.17.0
Mobicip Support Aug 7, 2012
Re: can't open pdf
Hello James,
Ron Aug 28, 2012
open in...
Same problem. Can't open pdf's from mobicip in other apps. This is a deal killer. I just purchased 30 copies for my school and if it can't be resolved soon will need to get my money back.
Mobicip Support Aug 30, 2012
Re: open in...
Hello Ron,
Brian Lewis Sep 13, 2012
We are having the same issue
We are having the same issue at our school. Our district just purchased almost 300 copies of Mobicip and this is a serious flaw. Our teachers have much of their content in PDF format and right now, our students cannot access any of it.
Mobicip Support Sep 19, 2012
Re: We are having the same issue
Hello Brian,
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