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No Menu Button

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I just installed Mobicip on my Coolpad Canvas (best phone under $50 you can get). Unfortunately there's no Menu button in the browser. I tried holding down the previous apps button and the home button...no luck. Please help!
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Cameron Jul 28, 2017

Same

I need help with this too!

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Mobicip Support's picture

Mobicip Support Jul 31, 2017

Re: Same

Hello Cameron
Please check if you see the option of settings in your device when you press and hold the recent apps/home button.
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Casey Aug 2, 2017

No menu on iphones

Same issue, the menu isn't coming up on either of my son's iphones. 

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Mobicip Support Aug 8, 2017

Re: No menu on iphones

Hello Casey
Please note that the above post was reg an Android device. On iPhone, launch Mobicip app and tap on it > a tray will appear at the bottom of the screen. There should be an action icon (icon with small arrow in it) at the bottom tray of the Mobicip app. It will be located at the center among the five icons in the bottom tray. Touch it and you should then see the gear icon for settings.
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Guest Aug 10, 2017

I had a similar issue on my

I had a similar issue on my son's Alcatel Streak. Turns out that Mobicip isn't yet compatible with his phone. The browser filter worked fine, but I had to download a second app to block apps.
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Mobicip Support's picture

Mobicip Support Aug 22, 2017

Re: No Menu Button

Please check if you see the option of settings in your device when you press and hold the recent apps/home button.

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