This is very frustrating. It has been 3 years and this is still not resolved. I worked with a few times with technical support in the past year and no matter how I tried, we cannot get mobicip to allow my kid's school intranet/echalk website (whitelist, ip address etc.). I have to finally give up turning on mobicip because they need t he school site to check homework etc.
Then we got a new computer for my daughter and installed mobicip to see if have any luck with this new machine. It is worse, once mobicip is turned on, there's no internet access, cannot go to any website at all!! So I have to disable mobicip so that she can work on homework and go to educational sharing site and school site.
Mobicip is only working on their iphones which doesn't protect my kids when they work on the desktop. I'm very disappointed and frustrated and I will ditch mobicip after trying one more time with my son's new computer.