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No activity shown but can block screen time

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  • Monitor your child's Internet activity

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  • Technical Support

I'm trying to use this to manage my kids using their Chromebooks as they are on them a lot more due to the pandemic and remote learning. The problem is it's not doing anything except allowing me to block their screen. I need to be able to see what they have been and are doing but nothing shows up in activity and it's been running for 3 days.

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Gita's picture

Gita May 18, 2020

Re: No activity shown but can block screen time

Hello LDesanto,

We suggest you to check if Mobicip extension is still available on the device. To check this, please open Chrome browser on the device and go to chrome://extensions. If Mobicip extension is available, please try accessing internet through the browser yourself and check if the premium settings are working fine.

You can block access to the extensions page to prevent deletion of Mobicip extension. Please login through your kid's account, click on the Mobicip icon and you should see the option 'Block Extension page'. Check mark the box next to it and it should block access to the extensions page.

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