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A New Look Mobicip for Windows Getting Ready

Tags: 

  • Beta
  • Windows
  • Mobicip
  • mobicip windows version

Forums: 

  • General Announcements

We are happy to let you know that the most awaited Windows version is ready as private beta now.

There is no obligation to participate in the beta. All we ask for your feedback and reports on any issues that you might face. We look forward to hearing from you.

How to install and setup the beta version:

1. The first step is to download Mobicip to your Desktop folder. Please make sure that the current version of Mobicip is uninstalled from the computer before downloading the beta.

Click one of the links below to download Mobicip.

32-bit: http://mobicipdownloads.s3.amazonaws.com/windows8/x86/Mobicip_x86_3_0_r_142.exe
64-bit: http://mobicipdownloads.s3.amazonaws.com/windows8/amd64/Mobicip_x64_3_0_r_142.exe
 
This version supports Windows 7, 8 and 10.

2. Once downloaded, double click the file. Click Run to proceed with the installation steps below.

Mobicip Installation Wizard Screen 1

3. Once the installation is complete, you may be prompted to restart the computer. Once you restart and login again, you should now see the Mobicip icon on your desktop tray.

Mobicip icon on desktop

4. Double click the icon to launch Mobicip, and enter your Mobicip.com account username and password.

Mobicip Launched - Enter username and password

Mobicip Launch - Enter username and password

5. Click on the specifc login account to set the filtering profile and then on the 'Configure' option.

Mobicip Launch - Enable service

6. Map the Windows system user to the user profile in your Mobicip.com account. For instance, one user on this system could be at the Mature level and another could be at the Moderate filtering level. Depending on the user who is logged into the computer, the appropriate filtering profile will be applied.

7. Choose the appropraite profile and click on 'Save'.

Mobicip Enabled Confirmation

Congratulations! Your PC is now setup with Mobicip's Internet filter. You can now visit mobicip.com from any computer and login using your Mobicip.com account to configure the filter and monitor the browsing activity. You may find these video tutorials helpful to setup your filtering and to monitor the activity reports.

Please report all problems by email or on this forum thread or through the contact form. We are actively listening for your feedback and promise to address any issues asap.

IMPORANT NOTE: After installation, please make sure to clear browser cache (Chrome). Else Google related traffic may not be filtered in Chrome browser.

  • Add new comment

Guest Aug 2, 2015

new install still crashing

I have attempted to uninstall the new 64-bit version. I was able to complete all the steps listed above, but upon restart my system still crashes. Different error message this time:

system_service_exception (fwpkclnt.sys)

The crash occurs so quickly that I cannot uninstally Mobicip to get back to a stable situation.

I tried booting in safe mode and enabling MSI, so that I could uninstall Mobicip in Safe Mode. The uninstall starts, but it hangs at about 10% and never completes.

So the computer is unusable until I figure out a way to uninstall Mobicip.

Help, please!

Kirk

  • reply
Mobicip Support's picture

Mobicip Support Aug 5, 2015

Re: new install still crashing

We are sorry for the trouble. It appears that you contacted our Email Support reg this concern. We are actively investigating this issue and will keep you posted on any updates. We really appreciate your help and patience as we work towards your satisfaction.
 
  • reply

Erin Aug 14, 2015

Does not filter or report when in "private mode"

The beta seems to work but if the user selects "private" or "incognito" depending on the browser, all filtering and reporting stops. So we still cannot use our computer until we have a way to block those or it works in all instances.

  • reply
Mobicip Support's picture

Mobicip Support Aug 19, 2015

Re: Does not filter or report when in "private mode"

Hello Erin
Please note that after beta version installation, you will have to clear browser cache (Chrome). Else Google related traffic will not be filtered in Chrome browser.
 
Please try this and it should resolve the issue.
  • reply

Guest Nov 22, 2015

Tried the Windows 10 download

Tried the Windows 10 download.  Ended up with the same system_service_exception (fwpkclnt.sys) error. I had to use a restore point back to the pre-install of mobicip to get the computer functional again. 

  • reply
Mobicip Support's picture

Mobicip Support Nov 25, 2015

Re: Tried the Windows 10 download

We need look into your account to isolate the exact cause and to guide you further. Please send an email to our Email Support via your registered email id and we will investigate further asap.

  • reply

F. Crawford Dec 29, 2015

Continual re-boots / crashes

Hi, I was having the same problem as the other two posts(after a number of hours messing about I got the restore point to work). Very dissapointed that the same symptoms was reported back in August, and this is still happening. I switched from NetNanny because I was fed up with their lack of product development and poor customer support.

When will a new beta version be out with this fixed? 

  • reply
Mobicip Support's picture

Mobicip Support Dec 31, 2015

Re: Continual re-boots / crashes

Hello Crawford
We are sorry for the trouble. Yes, our latest version for Windows is now available and this version has several bug fixes.
Please follow the steps outlined in this tutorial to setup and run Mobicip for your Windows 7/8/10 PC.
 
  • reply

Matt A. Dec 2, 2016

I'm having the same problem

I'm having the same problem as these previous posters. Continual crashes and system restarts, i was unable to get to the system restore screen before it crashed several times and now my pc will not even turn on anymore!!! This is very bad!
  • reply
Mobicip Support's picture

Mobicip Support Dec 4, 2016

Re: I'm having the same problem

Hello Matt
It appears that you contacted our Email Support reg the same concern and it was concluded that the cause of the issue is Kaspersky Internet Security. Unforunately, our current Windows version works with Kaspersky Anti-virus but not with Kaspersky Internet Security. Since you are using Kaspersky Internet Security, you will have to uninstall it and restart your system and then use Mobicip.
  • reply

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