Forums:
After installing and activating Mobicip on the family desktop PC I've run into a few issues.
When Mobicip is activated, it cripples multiple programs which have not been added to any blocklists.
For example, when Zoom is run with Mobicip filters active this message appears when trying to log in:
A similar issue seems to be at play with other programs such as Discord. Although I have not added it to any blocklists, when my older children log on to the family computer and try to run the program with Mobicip active they get this message with a "Retrying" countdown that just continually resets and never allows them to log in:
The only solution I have found to these problems is to disable Mobicip entirely with my parental username and password, which renders the program effectively useless.
I have spent hours looking through mobicip settings and trying various exceptions to allow these programs to work, but cannot find a solution.
If there is a solution to this which I am not aware of I would appreciate the help.
Gita Nov 18, 2020
Re: Multiple Programs Unusable Mobicip Desktop
Apologies for the delay in getting back to you. We need more info about your computer and check your account settings to identify the exact cause of the issue. So, please send an email to our Email Support via your Mobicip - registered email id and we will investigate further asap.