Mobicip is blocking almost everthing. We have restirctions set to moderate. We tried typing in Mcdonald's, the name of our town, other various places this is what pops up "We did not find results for" and then it states whatever we tried looking up. We have spent HOURS working on this over numerous days. My husband and I are pretty fed up. It shouldn't be this difficutl to keep your children safe. If we don't figure this out soon we are just going to have to find another from of protection for this device. Also, not having a customer support number to call and talk to somebody is ridiculous!
I have read through numerous questions trying to find out why it is blocking everything. A lot of questions are related to IOS. My question is about Android (Galaxy S7 phone). Why is mobicip blocking everythind and what do we do about it? Please give us instructions step by step. We already uninstalled it and tried re -installing it using step by step instuctions on website. Still blocking everything. HELP!