Mac Download

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Technical Support

I signed up for the Premium Service, not realizing there is no current download for a MacBook. So, this is basically worthless for me when my child is on a MacBook and not on the iOS device.

When will the download be ready for the Macs? Please help. Thank you!

Mobicip Support Oct 15, 2015

Re: Mac Download

Mobicip solution is not available for Mac yet. We are working hard on wrapping it up so we can launch as soon as possible. Based on current projections, it appears that we will have a beta version soon. It is a brand new product and sometimes estimates are not accurate because we are breaking new ground with a revolutionary new approach to the problem. We will keep you posted on any updates.

Brad Johnson Oct 27, 2015

When Will Mac Download be Ready?

Gita,

I suppose it's my fault that I assumed Mobicip worked on Macbooks, but having the Apple logo on the home page definitely confused me as well. I just purchased Mobicip Premium, but I only need to monitor Macbooks. Is there a tentative date when the beta will be released? If not, can I get my money back?

Mobicip Support Oct 29, 2015

Re: When Will Mac Download be Ready?

We are terribly sorry for the delay in getting the Mac version ready. Please be assured that our engineers are working doubly hard to get this version out the door. There is no lack of intent or urgency here, it is just that some engineering problems are complex and require time to investigate and fix.

You have waited patiently for so long. Please bear with us a few more days and we will let you know as soon as the update is available. Yes, you can cancel your Premium and get refund in the meanwhile. Please contact our Email Support via your registered email id and we will act accordingly.

John Tracy Nov 27, 2015

Gita, in your post above you

Gita, in your post above you mentioned that a beta version will soon be ready for Mac users. How could I get on the list to be a beta user during the trial stage? Thanks!

Mobicip Support Dec 11, 2015

Hello John

Thank you for your interest. Please send an email to our Email Support and we will add you to our Mac beta interest list.

Jenny Dec 1, 2015

mac

I just signed up for the premium service assuming I could put it on my Mac since nothing obvious said I couldn't before I signed up. Now I have a service that is not helpful at all. I'm a new customer that found Mobicip via a recomendation by a friend who heard about you guys from our church youth pastor. So far I'm pretty annoyed that I just paid for nothing. Do you have an ETA?

Mobicip Support Dec 11, 2015

Re: mac

Hello Jenny

Your feedback is much appreciated. From a marketing perspective, it is difficult to succinctly mention the platforms we support in a catchy one-liner. Having said that, we can certainly do a better job of making it easy to find what platforms we do support. We have passed on this feedback to our user interface and design team. Changes will be made to address the problem.

FYI, Mobicip for Mac is currently under active development and we expect to have a version available soon. Please bear with us and we will certainly keep you notified.

Terryl Miller May 15, 2016

Mac

I wanted to check on the time frame for this? I have need of it on a MacBook as I currently use it on an iPad and iPhone. How much longer before it is available for a Mac?

Mobicip Support May 16, 2016

Re: Mac

Hello Terryl

We are happy to inform you that Mobicip Mac version is now available through a private beta. Please contact our Email Support and we will guide you further accordingly.

Guest Dec 27, 2016

Macbook

Do you have a projected date that Mobicip will be available for Macbook? I purchased the premium package not realizing it only works on my ipone and not on my Macbook. Please help.

thanks