Log In App Failure

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Technical Support

I can log into the account on the site just fine, but when I try to open the filter options on the computer app, I get an error..."Failed! (Please Restart Mobicip_Filter_Service). What is this and how would I go about doing this?

Mobicip Support Sep 8, 2015

Re: Log In App Failure

We are sorry for the trouble you are having.

1. Please type "services" in start menu search bar.

2. You should see a "Gear" icon named "Services", click on it to open "services".

3. Search for "Mobicip_Filter_Service" in the list (basically anything that says Mobicip in it) and start/restart it.

This should fix the issue.