internet filter not working

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Filtering policy

I have installed mobicip on my lg risio but I still have no internet filtering. What is going on?

Guest May 6, 2016

First day it filtered

First day it filtered everything then suddenly nothing.

Mobicip Support May 13, 2016

We are sorry for the trouble you are having. We will need to review your device type and account settings. So, please send an email to our Email Support via your Mobicip - registered email id and we will act accordingly.

Jody Aug 10, 2016

Internet not be filtered and data not recording on account.

Mobicip has not functioned on my computer for over a week. I have reloaded your program thinking that was possibly the issue. It allows ALL content on all sites and doesn't show any data for the computer on my Mobicip account.

I have sent multiple requests for assistance with Mobicip not working and have yet to receive help with this issue from a real person and not an automated reply. Computer is without filter for over a week now and I really need some help from a live body that knows what there are doing and can help getting your program to work!

Mobicip Support Aug 18, 2016

Re: Internet not be filtered and data not recording on account.

Hello Jody

We apologize for the inconvenience caused. We feel that it would be better if we work out this issue over the phone. So, please let us know your phone number and one of our technical support experts will get in touch with you asap. You can send your contact info to our Email Support and we will make sure that you are contacted asap.