How do I move device from 1 child to the other?

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Technical Support

I added my daughter's device under my son's name, because I was not able to see my daughter's profile, even though I updated the profile and pushed it out.

Now I cannot figure out how to move the device from my son to my daughter, or how to change the profile on the device.

Please help!

Thank you.

Roni

Mobicip Support Jan 20, 2015

Re: How do I move device from 1 child to the other?

Hello Roni,

Please note that the device - child user mapping has to be done at your end on the devices itself.

For iOS devices - Launch Mobicip app in the device >> go to toolbar >> touch the Gear icon for Settings >> select current user profile >> enter your email and password for authorization >> select the appropriate user profile in the following page >> Done.

For Android devices - Launch the Mobicip app, go to Menu > More > Settings > Mobicip > User Settings. Here you can choose the appropriate user profile for the device.

Follow the steps in this tutorial to get setup.

Quentin Aug 13, 2016

How do I move a Chromebook

I need to move a chromebook from one child's profile to another. I was givne instructions that involved chagning the extensions options on the device, but when I setup the chromebook it had me make the extensions hidden so they couldn't be changed. How do I get around this so that I can move the devices to the correct profile?

Mobicip Support Aug 24, 2016

Re: How do I move a Chromebook

Hello Quentin

Please note that the device - child user mapping has to be done at your end on the device itself. Please go to the browser's menu > More tools > Extension > Click 'Options' under Mobicip extension > you will see the login page to change the profile.

Kirsten Jan 8, 2017

moving devices to other profiles

My sons have chromebooks. When I follow the directions to open the tools and entension options and log into mobicip, it won't let me select my son's profile. I am not sure what to do.

Mobicip Support Jan 9, 2017

Re: moving devices to other profiles

Hello Kirsten

Please click on the Mobicip extension icon and you should see 'Change Filter Profile' option there.

colin Jan 28, 2017

How do I move a Macbook?

Mobicip Support Feb 2, 2017

Re: How do I move a Macbook?

Hello Colin

Please double click on Mobicip icon on your Mac > login with your account info > choose the specific user you wish to move > select the profile you wish to assign the device/user to > click on Save.

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