Google Play Store

Forums:

Filtering policy

Good Afternoon,

I have set up my daughter's account on her Nexus 7 with Elementary School filtering. I want to allow her to look around the Google Play Store App on her Nexus 7, but it keeps getting blocked. When I look at the reports it tells me that it's categorized as Porn. Obviously I want to block Porn, but I want to allow her access to the Play Store. How do I resolve this issue?

Thanks

Mobicip Support Jun 12, 2014

Re: Google Play Store

We apologize for the delay in getting back to this forum post. It appears that you contacted our Email support reg the same concern. Our dev team is investigating the issue. We will keep you posted on any updates reg this. We appreciate your patience as we work towards your satisfaction.

Nick Oct 14, 2014

Play Store access

Hi Mobicip,

I have just installed mobicip onan android based phone. It eems to work well bu I am aving oe problem. I cant permanently allow the playstore. Is there a way I can do this?

Thanks.

Nick

Mobicip Support Oct 16, 2014

Re: Play Store access

Hello Nick,

Please note that Mobicip locks Google Play store by default. You can unblock it through Mobicip app restrictions - Browser Menu > Settings > Mobicip > App restrictions > uncheck Google Play store.

If Google Play store is left available in your kid's device, they can download any free browser from there and it totally voids the point of having a filtered browser. For instance, Google app is rated 4+ and is available for free. It acts as a browser and allows access to all kind of inappropriate content. This is an issue with almost all apps that have their own browsers. This is the reason why we recommend our users to disable Google Play store completely and make sure that Mobicip is the only window available for filtered internet access.

Our best recommendation at this point is to download the apps your kid wants and then turn off the Google Play Store. You can always re-enable it temporarily when your son/daughter wants to download other apps, and then lock it back again when he/she is done. At this time, that is the best way to ensure that no alternative browsers are installed without your knowledge.

lewisjkatz@gmai... Mar 26, 2017

google play store

on acer chromebook I cannot access google play store to download apps on my daughters account

Mobicip Support Mar 29, 2017

Re: google play store

Hello lewisjkatz@gmai.com

If you can please let us know the exact thing that happens when you try to access Google Play store in the Mobicip enabled Chromebook, we will investigate further asap.

SteveS Apr 2, 2017

Google Play on Chromebook blocked

I am having the same problem. Instead of the normal Play page, you get a page that says "We're sorry, the requested URL was not found on this server." If I disable Mobi, it works fine so it appears to be an issue with Mobi

Mobicip Support Apr 20, 2017

Re: Google Play on Chromebook blocked

Hello Steve

We need to know more about your account settings and device for further investigation. So, please send an email to our Email Support via your registered email id and we will investigate further asap.