I am trying to edit the filtering categories and when I click on a particular category, it does not expand for editing. It only changes from allowed to blocked. What am I doing wrong?
We apologize for the confusion caused. Previously our Mobicip filtering was increasingly algorithmic and works dynamically, while the categories were based on a URL database that we originally started with about 8 years ago.
Now we rolled out a change where the old categories are replaced with the revamped ones. You will not have any sub-domains for the new categories and you can either allow/block the category itself. This new filtering engine categorization does a much better job of categorizing content dynamically. Previously, our categorization covered about 20% of websites visited, but now we are able to cover nearly 100% of content.
Mobicip Support Dec 19, 2016
Re: Filtering Categories