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Hello,

 

We have started receiving some feedback from our testers, so I thought I would start a discussion forum for users to add feature requests.  While our initial efforts have been to provide a functioning, yet basic solution to the marketplace, we would love to learn which features our customers want the most; that way we can prioritize which improvements to work on for upcoming releases.  Feel free to add to this thread; while you may not get an immediate response, know that we will be monitoring this thread closely.

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priya@mobicip.com's picture

priya@mobicip.com Sep 21, 2011

Re: Full screen browsing

Dear StrongDreams,

Thank you for your valuable feedback. Full screen browsing is part of our next major update. We will post the release date of our update in the coming weeks.

Mobicip Support

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Guest Oct 13, 2011

My feature requests

1. A method to protect users from themselves without involving an accountability partner.  Let me explain what I'm trying to do. 

I would like to be able to login to my own account, but only allow access configure the settings from a trusted computer (e.g. my work computer).  In other words, I wouldn't be able to login *from my phone* or any other computer to mobicip.com and change my filters, time settings, etc.  Only the trusted computer can. 

Currently, I can circumvent the app by logging to the site from my phone, change the settings, and I'm back to browsing.  Granted, if I had an accountability partner, this wouldn't be an issue.  However, sometimes that isn't feasible.  Right now, this is the biggest issue for me. 

I did try blocking mobicip.com :)  but then the app doesn't launch (presumably because it needs to talk to your servers).  Blocking just mobicip.com/portal/settings didn't work, either

2. Custom keyword filtering.  Allow me to define my own search terms

3. Aggregate time usage.  In addition to the time filters, have a counter where you can input the total amount of time per day you can use the browser.  Even better -- allow it more granular: on a per day basis (e.g. weekdays,

4. GPS-based access + time based filters.  Here's a creative feature.  Allow/disallow access to the browser if the user is in a certain location.  Example: let's say I want to have access to the internet, but if I'm within 5 miles at home, block access to the browser. 

So for exmple:

I have a filter set - if I'm at a certain GPS location, between 9pm - 7am, disable access completely to the browser.  However, if during that time frame I'm 5 miles (or whatever the user inputs) away from that GPS location, I *do* have access to the browser (say I'm on the road and need to do a quick google search for something).  So essentially, allow the user to vary time restrictions based on their GPS locations.

This feature is a long shot, but it sounds cool

5. Time restrictions for specific sites.  E.g. only allow facebook on Saturdays, between 12pm - 1pm.

 

Thanks, keep up the good work!

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priya@mobicip.com's picture

priya@mobicip.com Nov 21, 2011

Re: My feature requests

We apologize for the delay in replying to your forum post. We appreciate your valuable feedback and we have forwarded it to our dev team and our marketing team so that they can analyze and integrate your feature requests.

1. Regarding access to our website from your device, we understand your frustration. We have requested our dev team to provide an alternative to this and will keep you posted as soon as we hear from them.

2. Custom keyword filtering is definitely part of our plan, but unfortunately we do not have a timeline as to when it will be implemented

3. Again, adding more features to our time limits is in our plan and we have forwarded the time limit granularity to our dev team. We will certainly consider your feedback when we redesign our time limit feature.

4/5. Thank you for providing these innovative ideas. Feedback from users like you help us improve our product for all users.

Once again, thank you for your valuable feedback. We will update this forum post whenever we implement a change regarding the above features.

Mobicip Support

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Guest Oct 22, 2011

Update?

Hi - I just joined, buying the app and paid subscription. Your browser is great -- snappy and fast compared to alternatives! 

Reading the forums, I noticed though that the current version was released two whole years ago. 

I run app development, and know how long it can take to work with Apple to get things through, which just adds time to the dev cycle. 

The employees who comment on the forums seem ambitious and energetic, which gives the impression of a really smart, capable team working behind the scenes. I'm just wondering where things stand now. 

Ball park estimate - can we expect the next major update in weeks or months or even this year?

Thanks.

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Mobicip Support's picture

Mobicip Support Oct 30, 2011

Re: Update?

Thank you for your valuable feedback and for your kind words about Mobicip and our team. Please note that we have recently released our app update Mobicip 2.8.1 and it is available at App Store. Please check the below link for further details:

http://content.mobicip.com/content/mobicip-safe-browser-281-update-now-available

Please try our updated version and let us know your feedback. Thank you for choosing Mobicip.

 

Mobicip Support

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Guest Nov 19, 2011

what does this do--looking for parent information

We just purchased an i Pad for family use with teenagers. What does this software do? We do not want to restrict use until we have to. We are looking for something that will allow us to know what the kids are doing, ie chats, websites, face time etc.  any suggestions are welcome.  Is this similare to webwatcher?

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priya@mobicip.com's picture

priya@mobicip.com Nov 21, 2011

Re: what does this do --looking for parent information

Thank you for your interest in Mobicip. Mobicip is a parental control browser that allows you to monitor your child's activity when they use an iPhone/iPad/iPod Touch. Please note that:

1. Mobicip filter works only on the Mobicip Safe Browser and not on any other apps on the device including Safari, Facetime or any of the chat apps. This is due to restrictions set by Apple that doesn't allow us to run sofware in the background. Hence we had to create our own browser to provide filtered internet access.

2. For Mobicip to be effective, you need to make sure that it is the only browser available on the device. You need to disable Safari and other browser apps available on the device and set up Restrictions so that your children do not change these settings and install other browsers or re-enable Safari. The following tutorial may help you with setting up Mobicip and other parental control restrictions on the device:

How to Setup Parental Controls on iPhone & iPod Touch (iOS4 Edition)

3. If you would like to just monitor your children's web activity and do not want to restrict them, then you need to purchase Mobicip's Premium subscription in addition to the Mobicip Safe Browser app. The Premium subscription allows you to set up customer filtering so that you can allow all the websites in your whitelist. This will ensure that you just monitor their activity and no websites will be blocked when they access them.

Please let us know if this answers your questions. Otherwise, we will be happy to assist further.

Mobicip Support

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chris Jun 15, 2012

Quick user profile change

Many iPads are shared among familys. Can you create a way to quickly change between profiles? Right now its quite cumbersome to have to type my email address and password. Can you simply add a pin instead?

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Mobicip Support's picture

Mobicip Support Jul 26, 2012

Re: Quick user profile change

Hello Chris,

We sincerely apologize for the delay in getting back to you. Unfortunately, there is no way to shift between users without the parent having to login and enter the password, as of now. Most of our users have separate child users with different filtering settings for each child. Hence we made it this way so that the child who is using the device will be able to browse sites appropriate for his/her age group and will not be able to change their filtering level without the knowledge of the parent/administrator. We believe that the username/password is fool-proof whereas having a pin-based login may be easier to break.
 
However, we have forwarded your request to our dev team and will get back to you with an update as soon as we hear from them. We really appreciate your patience as we work towards your satisfaction.
 
 
Mobicip Support
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alan Aug 22, 2012

URL category identification & Filter Level Naming

<p>I would like a method, possibly on the mobicip website, to enter a URL and have it dislpay which Category Mobicip has placed the specific URL. I could then decide if I want to unblock the entire category or just whitelist the specific URL.</p>
<p>When I assign a device to a specific Filtering Level (i.e. High School) and then customize the blocked categories, the Filter Level still displays High School Level. I would like for this to display something else, maybe "Custom" to indicate that it is no longer the default settings for High School Level filtering</p>

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