Forums:
All settings are correct in our premium account. Almost all boxes are unchecked except Pornography and both devices have been working just fine for weeks, and all of a sudden today both devices are not even able to access Google, Yahoo, or even Mobicip.com itself!!
Devices: iPad2 w/ iOS5, iPhone4s w/ iOS5
priya@mobicip.com Feb 5, 2012
Re: EVERY website blocked??
We sincerely apologize for the delay in replying to your forum post. We find it quite concerning that all the websites were blocked when you haven't made any changes to your settings. We have requested our dev team to look into this issue asap and will get back to you with an update as soon as we hear from them.
Priya @ Mobicip Support
Mobicip Support Feb 7, 2012
Re: EVERY website blocked??
Hello WynterB,
This is in response to the issue you reported that all websites were blocked on Mobicip. We already sent the update to your email address. However, copying our reply here as it would be helpful for other users who face similar kind of issue.
Our dev team investigated the cause of the issue and mentioned that the option 'White-list only mode' was checked in your account and hence all websites except the one you had in the white-list (craigslist.com) were blocked for the reason 'Blacklisted URL'. Now the option being unchecked, we see in your reports page that you are able to access the internet without any issues.
Please let us know if the problem is resolved now. Otherwise we will be happy to assist further. We appreciate your patience as we worked on investigating this issue.
Mobicip Support
Jeff Coats Apr 6, 2012
Same issue
I'm having the same problem, but I did verify that the "only allow websites" check box is unchecked.
Mobicip Support Apr 17, 2012
Re: Same issue
Hello Jeff Coats,
We sincerely apologize for the trouble you are having and for the delay in getting back to you. If you can please let us know your Mobicip - registered email id, we can look into your accounts and isolate the cause of the issue. You can either respond here or send us an email to support@mobicip.com. We appreciate your help and patience as we work towards your satisfaction.
Mobicip Support
selim Jun 16, 2012
all webpages blocked
Mobicip Support Jun 19, 2012
Re: all webpages blocked
Hello selim,
Tony Aug 20, 2012
i am having same problem
no websites working under son's login but my login not monitored by mobicip is working fine. This is for Tonys HP. The ipod seems to be working fine. white list only is not checked. my mobicip login is lsudocts@yahoo.com.
Mobicip Support Aug 30, 2012
Re: i am having same problem
Hello Tony,
Trenton Moore Nov 23, 2012
Blocking things I've already been on
<p>I've been on yahoo answers and I wanted to look at one of my questions that I made, but it keeps saying its blocked by mobicip,I'm not the administrator but I have veiled this website before and now it's not working.</p>
<p> </p>
<p>Please email me back at: mooretrenton@waylandunion.org</p>
Mobicip Support Dec 5, 2012
Re: Blocking things I've already been on
Hello Trenton,
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