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Connection Error.! Try Again.! Preventing ALL Access to Internet and Ability to Even Uninstall the Program

Tags: 

  • error
  • connection
  • network
  • Internet

Forums: 

  • Technical Support

My computer can no longer access the Internet.  Mobicip is blocking ALL access to the Internet.  When I try to access the Mobicip setting, I receive the error message "Connection Error.!  Try Again.!"  It cannot access the Internet, so I cannot even uninstall the program to use my computer.  I rebooted in Safe Mode with Networking, and the Internet works fine without the filtering.  Support is not help because it tells you to wait 24 hours.  I cannot wait 24 hours to access the Internet on my computer.

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Mobicip Support's picture

Mobicip Support Oct 18, 2016

Re: Connection Error.! Try Again.! Preventing ALL Access to Inte

We sincerely apologize for the inconvenience caused. Our dev team requested to have a remote desktop session with you to investigate and resolve this issue. They will be available for the remote desktop session during 9 AM to 2 PM EST. Please send an email to our Email Support with your phone number and a good time within these hours.
 
We appreciate your help and patience as we work towards your satisfaction.
 
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