Cannot Uninstall Mobicip Safe Browser On Android

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Technical Support

Sometimes you may need to uninstall Mobicip for a valid reason, like your kids growing up and not needing supervision, for instance. If you attempted to uninstall the latest (version 2.0) Mobicip Safe Browser update on Android as of the date this post is published, you may run into a problem.

You will likely be locked from uninstalling the app by default. To resolve this catch-22, follow these steps:

In the device Settings > Security > Device Administrators menu, find Mobicip and disable it.
In the Mobicip Safe Browser app, go to Settings > Deleting Apps and uncheck the option.

You'll then be able to uninstall the app without errors.

PS: If you're faced with a login error, please see if you can login successfully at mobicip.com. If the website login works and the app login fails, please contact support immediately. Its very likely that there was a typo in your username as registered due to which it contains at least one upper-case letter. Please contact support so we can identify and fix the problem.

NOTE: This issue has since been resolved. It is very easy to uninstall Mobicip on Android. Learn more.

Diego Paez Dec 26, 2013

Uninstall App

Even after following instructions about un checking app as device administrator it will not let me uninstall the app!!!

Cindy Niebergall Feb 15, 2016

Mobicip is acting up.flashing

Mobicip is acting up.flashing. It won't let me uninstall it. I went into settings, it didn't work.

Mobicip Support Feb 20, 2014

Re: Uninstall App

Hello Diego,

If you can please let us know the exact thing that happens when you try to uninstall the Mobicip app from your device, we will investigate further asap. In case you get any login failure, please let us know the exact error message with code (if any). We really appreciate your help and patience as we work towards your satisfaction.

Mobicip Support

kirti Gourwar May 15, 2014

deleting mobicip

I M unable to uninstall mobicip as it has been register with my frends id and he dont remember user id and password of mobicip. Can u please guide in such a case how we can delete/uninstall mobicip.

Mobicip Support Jun 5, 2014

Re: deleting mobicip

Hello Kirti,

We apologize for the delay in getting back to you. Please let us know your friends email id and we will check if any account was created with it at our end. You can let us know the list of possible ids that could be used and we can check out those too. Once the email id is figured out, you can reset the password online. We appreciate your help and patience as we work towards your satisfaction.

rosalie Jul 25, 2014

Hi installed Mobicip and a

Hi installed Mobicip and a tried opening chrome to see if it would ask for a password but it did not happen ..how do I make that happen.

Mobicip Support Jul 30, 2014

Re: Hi installed Mobicip and a

Hello rosalie,

Please make sure that you have done the setup right in the device. If setup correctly, Mobicip should be the only browser available on the device. You can ensure this by following the steps outlined in the section 'General Parental Control Restrictions Setup' in this tutorial.

Christine Jan 1, 2015

Sent a message about the same

Sent a message about the same thing it won't let me uninstall. It is greyed out as an option. So frustrating. Would never recommend this to any one

Mobicip Support Jan 12, 2016

Re: Sent a message about the same

Hello Christine

We apologize for the inconvenience caused. Go to the Settings app (the Gear icon and not Mobicip Settings) in your device > General tab > Application Manager > Mobicip > 'Uninstall'. This option can be greyed out if Mobicip restrictions is enabled in the device.

Please refer this forum post to disable this option.

We understand that uninstalling Mobicip is not easy but it is purposefully made so in order to avoid kids from getting rid of the app.

Jackie Oct 7, 2014

uninstall app

not able to log into the app or uninstall it, I have received a few emails.I do not have the option to un install, it is grayed out, once I changed the password, never been able to log in to the phone agailn, this has been quite annoying, I used to offer this app to my customers, I will no longer do that. I WANT TO BE ABLE TO REMOVE THE APP. ASAP with out doing a master reset