Cannot access user profiles on any web or computer

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Technical Support

When i try to access settings, I can access all features, such as device, reports, but when I try to select filter profiles, I get an error

http://www.mobicip.com/portal/settings/users

We're sorry, but something went wrong.

We've been notified about this issue and we'll take a look at it shortly.

(If you're the administrator of this website, then please read the log file "production.log" to find out what went wrong.)

I have tried Chrome and IE, 2 different Win7 PC's and an android tablet.

cheers

John

John Price Mar 2, 2015

And i have paid for the

And i have paid for the premium subscription (purchased today)

John

Mobicip Support Mar 4, 2015

Re: Cannot access user profiles on any web or computer

Hello John,

A temporary glitch in our server could have caused the issue. We suggest that you give one more try and check if the issue is resolved now.

If the issue still persists please let us know and we will investigate further asap. We really appreciate your help and patience as we work towards your satisfaction.

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