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The app store on my daughter's iPod has disappeared from the device after installing the Mobicip monitoring program. How can I get the app store back on the device? She needs the app store in order to get updates for the games she already has installed on the ipod.
Thank you for your help in advance.
Mobicip Support Apr 14, 2015
Re: App store disappeared
Ryan Cantrell Dec 8, 2019
My daughter's iPhone X needs
My daughter's iPhone X needs to update Mobicip, but it doesn't have the app store on it in order to do the update/download.
Mobicip Support Dec 10, 2019
Re: My daughter's iPhone X needs
Hello Ryan,
Turning 'Installing Apps' option off will hide the App Store icon from the screen. When updates are available for apps, the notifications are shown on the App Store icon, and when the icon is missing, the notifications do not appear either.
Having said that, the workaround is very easy as well. All you need to do is turn ON the "Installing Apps" option once in a while (say, once a week or once a month), launch the App Store, and accept all available updates. It should only take a minute to do this, but it does have to be done manually and on a periodic basis.
Guest Aug 24, 2020
Apps disappeared after blocked time over
Hello,
When I lessened Mobicip restrictions on my son's iPhone it made me reset all the allowed and not allowed apps. We removed Mobicip and got everything back and then added Mobicip and it was working fine until his blocked time was over in the morning. Now a lot of important apps are missing like messages and the App Store. When I go to settings I don't see anything that is not allowed. Please help ASAP.
Mobicip Support Sep 10, 2020
Re: Apps disappeared after blocked time over
It's highly unlikely for Mobicip to cause app deletion in a device. Some setting in your account could be the cause. Please make sure that the option 'Approved Apps only' is not enabled for the specific profile as this could be the reason for your issue. Access to all system apps like Safari, Messages and Camera will be blocked by default when Approved apps only option is enabled in your Mobile app settings. To check this, please login into your Mobicip account > Family > Mobile Apps > Advanced Settings > Uncheck Approved apps only, block the specific apps as per your requirement and check if it helps.