App Restrictions not working on Android 5.1.1

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Technical Support

If you had Mobicip installed before upgrading the Android OS to version 5.1.1 or later, you will need to allow a new permission that Mobicip requires in order for App Restrictions to work.

Download the latest Safe Browser update from the Play Store.
Open the device's default 'Settings'.
Scroll down and select 'Accessibility'.
Select Mobicip on the list.
Review and set the permission to ON.

Note: If you had your Android OS upgraded to version 5.1.1 or later and installed Mobicip after, you must have been prompted for permission to use the 'Accessibility Service' as part of the installation and setup. If you had declined the permission in error, simply follow the steps above and you should be all set.

christian santiago Mar 8, 2016

I am trying to get Mobicip to

I am trying to get Mobicip to work on my android changed the accessibility and everything still not working

Mobicip Support Mar 10, 2016

Re: I am trying to get Mobicip to

Hello Christian

If you can please let us know the exact thing that happens, we will guide you further accordingly. Is the Accessibility option not staying ON or is the filtering not working? Please elaborate the issue a bit and we will investigate further asap. You can also send an email to our Email Support via your registered email id.