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am trying to get the App Monitor installed on my 3 devices. From the Mobicip app, I pick the gear icon and scroll down but there is no option offered for “App Monitor” as shown in the various screenshots on your website. There is nothing listed after the Privacy section when scrolling. This is happening on all of my devices. See the screenshot below. I have downloaded the latest app from the iOS store. Please provide some help on how I can get the App Monitor installed. Thank you.
Patrick Oct 31, 2016
App Monitor option is missing
I have the same problem as the user above. There is no "app monitoring" option for me to select on the iPhone 5 I am trying to monitor. Please provide tech support as soon as possible. Thank you.
Mobicip Support Oct 31, 2016
Re: App Monitor option is missing
Suzanne Blades Nov 6, 2016
App Monitor missing
I am totally confused!!!!. I have tried to place the app monitor on my own phone before I put it on my kids phone and the app monitoring is missing. I can't get to the settings as illustrated on your instructions. Please HELP!!!!
Is there a phone number I can call to walk me through it? Waiting days for a response is very time consuming.
Suzanne
Mobicip Support Nov 8, 2016
Re: App Monitor missing
Cara Nov 12, 2016
app
I have deleted and reinstalled app but all I see is a browser search. There is no setting or ability to control my kids stuff. Please help
Mobicip Support Nov 14, 2016
Re: app
Curtis Mar 25, 2017
App Monitoring (iPhone 5)
The steps provided above do nothing. There does not appear to be any way to access the Settings in mobicip for an iPhone 5. Please help. This is very frustrating especially as I just paid to upgrade to premium.
Curtis
Houston, TX
Mobicip Support Mar 29, 2017
Re: App Monitoring (iPhone 5)