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App locking on startup on child d device

Tags: 

  • Does not work

Forums: 

  • Technical Support

Recently installed on old Galaxy Note 8 for my son. The app locks up every time I open it.  I can't even complete setup.  Device is running Android 9.

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Mobicip Support's picture

Mobicip Support Jul 1, 2020

Re: App locking on startup on child d device

We are sorry for the trouble. A temporary glitch in our server could have caused this issue. Please uninstall and reinstall the app once and check if it helps. If the issue still persists, contact our Email Support and we will investigate further asap.

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