app doesn't launch on Galaxy tablet.

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Technical Support

I am tying to block apps on my daughter's android galaxy tablet but when I launch the Mobicip app it doesn't open. it only goes to the mobicip webpage with incomplete information. I am payingn for premium and not able to block specific apps. This is very dissapointing

Mobicip Support Mar 29, 2017

Please note that you can

Please note that you can block/allow any app installed in Android device through Mobicip App restrictions. To block apps, please launch Mobicip app > Menu > Settings > Mobicip > App Restrictions > check the box next to the specific app.

hessel May 6, 2017

app doesn't open but takes me to your webpage

Gita, I also cannot open the app. If I click the app icon on Android tablet it takes me to browser / your webpage. I am a free user with no intentions to upgrade to a paid model.

Mobicip Support May 9, 2017

Re: app doesn't open but takes me to your webpage

Hello Hessel

Did you try to visit any webpage from there? Please click on the address bar and type in any website name say google.com and check if you can browse from there. You can also try deleting and reinstalling the app and it should help.

If the issue still persists, send a screenshot of the page that you see to our Email Support and we will investigate further asap.