App on child's ipad will only open with my mobicip password!

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Technical Support

Hi, I am technologically ignorant. Just signed up for premium last night and set time limits. This morn Child clicked on app on ipad to go to internet and was given log in screen to my mobicip account! Safari has been disabled and of course I do not wish to put any other browser apps on since that defeats the purpose of time limits apparently. I THOUGHT all apps going to the internet would be controlled by the time limits but that was not the case, so last night I deleted all of them from Child's ipad. Please advise. App did good job of observing internet time frames last eve. Thank you for your help ASAP...I need this to work today and am off to work....

Mobicip Support Apr 27, 2017

Re: App on child's ipad will only open with my mobicip password!

Apologies for the delay in getting back to you. If setup correctly, you will need to login and enable the Mobicip browser only once. It will automatically remember the credentials and authenticate during subsequent sessions.

If login fails every time, it means that either the password has changed or there is some kind of connection error. Please let us know if the issue is still persistent, please send an email to our Email Support via your registered email id and provide a couple of time-stamps when it happened. We will investigate it immediately.