Apologies for the delay in getting back to you. As a first step, try adding amazon.com to allow list to the specific user profile in your account and check if it helps. White-listing a website will allow full access to the site. In case the issue persists, then it needs further investigation. Send us an email to our Email Support via your registered email id and we will investigate further asap.
Gita Jul 22, 2020
Re: Amazon Robot Check
Hello Jmullenla
Apologies for the delay in getting back to you. As a first step, try adding amazon.com to allow list to the specific user profile in your account and check if it helps. White-listing a website will allow full access to the site. In case the issue persists, then it needs further investigation. Send us an email to our Email Support via your registered email id and we will investigate further asap.