Accessing internet via Mobicip browser

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Technical Support

Support,

i setup a profile for daughter's iPad device. I associated the profile to the device and was able to go out to various websites. This morning my daughter tried to get to the internet via the Mobicip browser and it ask for the Mobicip user id and password? Why is this? Obviously we dont want to have to give our daughter our user id and password.

Thanks.

Mobicip Support Jan 20, 2015

Re: Accessing internet via Mobicip browser

If setup correctly, you will need to login and enable the Mobicip browser only once. It will automatically remember the credentials and authenticate during subsequent sessions.

If login fails every time, it means that either the password has changed or there is some kind of connection error. Please let us know if the issue is still persistent, and provide a couple of time-stamps when it happened. We will investigate it immediately.