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Blank white page

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  • Technical Support

 As of this morning, no matter what I type in the address bar I get nothing but a blank white page. Even the Mobicip home page comes up as a blank white page. Yesterday, everything worked fine; today, nothing. Is this a glitch because of the new year? Thanks.

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Guest Dec 31, 2010

Blank white page/server errors

Good morning - I am experiencing the same problem. Glad to know it's not just my device, but it's a work computer, so this makes it tough to get my job done. I have also noticed recently that I've been experiencing server errors fairly often over the last two weeks or so. Seems to only happen for certain sites, but when I switch back to safari, they worked just fine...

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Suren's picture

Suren Jan 1, 2010

Re: Blank white page/server errors

This is a copy of the comment posted at the top of this forum thread, just in case someone scrolls down the page and misses the note.

Hello gogurt and others

We are terribly sorry for the unexpected problem. One of our servers ran into a technical glitch early this morning and users in a particular region have this problem where the browser opens to a blank white screen. Our dev team is working on resolving this as their highest priority. Please bear with us and we will post an update here asap.

Please be assured that we care deeply about our users' experience and will do our best to restore service to the affected user community immediately.

UPDATE: The server issue has been completely resolved now. You should now be able to launch and use Mobicip's Safe Browser normally without any problems. We sincerely apologize for the unexpected glitch and will take steps and implement processes to prevent this from happening again. Thanks for your patience and understanding.

Please let us know if the problem is resolved now. Otherwise we will be happy to assist further.

Mobicip Support

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Guest Dec 31, 2010

White screen

 Same problem for me

New Years Glitch?

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Guest Dec 31, 2010

Same here blank page---no pages will load as of 1/1

Worked well yesterday. Nothing works today???
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Guest Dec 31, 2010

blank page

No matter what I type into the URL, I get a blank page.  I just bought this app and it's not working... disappointing!

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Guest Dec 31, 2010

Same here!

The same thing happened to me when I installed Mobicip on my daughter's iPod touch this morning. No matter what web site I type in there's nothing but a blank page and it says "loading" at the top.

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Guest Dec 31, 2010

Blank whit page

Same issue as person above.  Worked fine yesterday.  As of 01/01/11 just a white page.

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Guest Dec 31, 2010

Blank Pages - nothing loads

Same problem, pages stopped loading...is the service down?

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Guest Dec 31, 2010

We are also having the same issue this morning.

As of this morning we are having nothing but blank bages also.

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Guest Dec 31, 2010

White screen too!

Me too . My Safari works fine but not Mobicip. Theories?

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