I have installed onto the ipad and set up new account both on the device and on-line and followed all the steps. the icon shows up but when I click to open the program it says it is authenticating but then in goes directly to a settings screen that says device name and in the box it says not named yet! if I touch the box it turns blue for a second but nothing happens. The "done" box on the top right does nothing. I can not get past this page. I have reistalled 2x's and I have reset - to no avail.