We are sorry for the trouble. We have requested our dev team to look into this issue and will get back to you with an update as soon as we hear from them.
We sincerely apologize that it is taking longer than we thought to investigate the issue. Our dev team is actively investigating the issue and we will keep you posted on any updates regarding this. Unfortunately, the issue is a little more complicated than what we believed earlier and hence the delay in resolving it.
Please bear with us and we will make sure that your issue is resolved asap.
Hello. Any word on whether we can start using Carbonite with your filter ? Or can you specify a comparably priced online auto-backup that does work with Mobicip ? Thanks.
Unfortunately, this is a known issue. We have already informed Carbonite about the issue and haven't received any update from them so far, even after multiple followups. Since they are using low version of SSL, we couldn't proceed further anything on the issue from our end. We apologize for the trouble.
Mobicip Support Apr 18, 2016
Re: Mobicip blocking Carbonite backup
We are sorry for the trouble. We have requested our dev team to look into this issue and will get back to you with an update as soon as we hear from them.
Amanda May 20, 2016
Carbonite blocked
I am also having trouble with my Carbonite backup since installing Mobicip. Is there an update on this issue?
Mobicip Support May 23, 2016
Re: Carbonite blocked
Jay Horstmann Apr 23, 2017
Carbonite
Hello. Any word on whether we can start using Carbonite with your filter ? Or can you specify a comparably priced online auto-backup that does work with Mobicip ? Thanks.
Mobicip Support Apr 27, 2017
Re: Carbonite
Hello Jay
Unfortunately, this is a known issue. We have already informed Carbonite about the issue and haven't received any update from them so far, even after multiple followups. Since they are using low version of SSL, we couldn't proceed further anything on the issue from our end. We apologize for the trouble.
Jason S Sep 3, 2017
Mobicip Blocking Carbonite backup
I am having trouble getting carbonite to backup when Mobicip is installed. Any updates on this issue?
Mobicip Support Sep 12, 2017
Re: Mobicip Blocking Carbonite backup