Youtube blocked by "Shopping" filter category

Forums:

Filtering policy

Hi,

I'm using Mobicip on a Chromebook and I'm finding that Youtube is getting blocked by the "Shopping" filter category, when disabled it all works ok, when enabled Youtube gets blocked and the stated reason is the shopping category. Is anyone else finding this same issue?

Would someone at Mobicip be able to look into it and explain why this happening, and hopefully correct it?

Regards,

Andy

Mobicip Support Jan 10, 2017

Re: Youtube blocked by "Shopping" filter category

Hello Andy

We need to look into your account settings to isolate the exact cause of the issue. So, please send us an email to our Email Support via your registered email id and we will investigate further asap.

Isaac Mar 11, 2017

...same...youtube being blocked as shopping.

Please review and advise...

Mobicip Support Mar 14, 2017

Re: ...same...youtube being blocked as shopping.

Hello Isaac

As mentioned in the above post, we need to look into your account settings to isolate the exact cause of the issue. There could be several reasons why a website is blocked on your device. So, please send us an email to our Email Support via your registered email id and we will investigate further asap.

Tags:

Forums: