Forums:
I just set up my daughters iPod touch and on the elementary level none of the nick sites would come up. Nick jr. Was about it. Iswti he'd to the high school level and the same thing. Whenever I set up parental controls on a computer, one of the sites I put in is hate.com. It comes up in your browser. I can't get nick but I can get Hate.com.
Suren May 13, 2009
Thanks for the feedback
Hello Jonemmet
Thank you for contacting Mobicip. We are sorry that you are having trouble using Mobicip. I am sure we will be able to resolve it soon.
We constantly evolve our filtering policy and algorithm based on feedback from users and parents. We are looking into the false positive and false negative you have reported. We will post an update as soon as it is resolved.
Meanwhile, an update has been submitted to Apple that will allow customization of filtering policy and monitoring of Internet usage. Once this version is available, you will be able to add or delete websites yourself and control the policy settings.
Hope this answers your question.
Thanks
Mobicip Support Team
support@mobicip.com
http://www.mobicip.com/helpdesk
Guest Jul 19, 2009
Webkinz
Why is the Webkinz and Build A Bear websites not allowed in your browser? I have my childs iPhone set up at the middle school level.
Suren Jul 28, 2009
Re: Webkinz
As you know, Mobicip's filtering policy is based on US K-12 school recommendations. Online gaming and shopping sites are blocked by default according to the school settings. While it is effective and meets the needs of most parents, it is a one-size fits all filtering policy and may not be applicable to everyone.
We do allow individual parents to adjust the filtering policy for their children. To do so, you will need to purchase the Mobicip.com Premium subscription service. Simply login at www.mobicip.com and click Settings > Devices > Upgrade Now.
Please let us know if you have any additional questions.
Jaws Feb 26, 2014
Function
I like mobicip but it over blocks for instance I typed in garagedoors and it blocked it, I was very supried with the filtering level.
Suren Feb 27, 2014
Re: Function
Sorry for the trouble you're having. It will be best if you contact support(at)mobicip.com and report the issue. You see, filtering can be subjective and based on the filtering policy configured by the administrator for your account. If you contact us with the registered username, we should be able to troubleshoot and either
Hi123 Feb 26, 2014
Usage
How come I can't get YouTube on mobicip and it kind of over blocks a little
Suren Feb 27, 2014
Re: Usage
Sorry for the trouble you're having. YouTube is indeed allowed at all filtering levels, with the elementary level being the most restrictive.
It will be best if you contact support(at)mobicip.com and report the issue. You see, filtering can be subjective and based on the filtering policy configured by the administrator for your account. If you contact us with the registered username, we should be able to troubleshoot and either
Hi123 Feb 26, 2014
Usage
Why does mobicip block spark notes I thought that was supposed to be educational
Suren Feb 27, 2014
Re: Usage
Sorry for the trouble you're having. It will be best if you contact support(at)mobicip.com and report the issue. You see, filtering can be subjective and based on the filtering policy configured by the administrator for your account. If you contact us with the registered username, we should be able to troubleshoot and either