Youtube

  • brendaa1
Posted: Wed, 04/22/2009 - 20:42

It is my understanding that on the high school setting that the user will have access to youtube, but the videos will be filtered based on content.  I just set up my account today, with high school level.  We downloaded the app on my son's ipod touch.  He is not able to get to youtube at all on the browser.  Is this a bug, or by design?

‹ Movie restrictions seem to apply to songs also? MobiCip Does a Horrible Job ›

Frustrated with Youtube

  • sbew70
  • 01/18/10
  • Mon, 01/18/2010 - 18:35
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I cannot get access to videos on Youtube for my son's ipod touch. I have followed the instructions that mobicip placed in their blog, and it doesn't work. I can get into the Youtube site, and search for specific videos, but then none of the videos can be played. I can't even open videos that are considered "child friendly". All videos are blocked. I have also been "kicked out" of mobicip a few times, when trying to search Youtube. I noticed, from reading articles in the blog and also this forum, that this has been an issue for customers since mid- 2009. When is this bug going to be fixed? This is very frustrating.

YouTube Filtering Issues

  • mobicipc
  • 10/09/08
  • Mon, 01/18/2010 - 20:42
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sbew70

You need to enable the default YouTube app on the iPhone in order to play videos through Mobicip's browser. You can do this by setting

Settings > General > Restrictions > YouTube > ON.

We have tried to make this clear in the tutorial and previous discussions as well. Here is an excerpt:

As mentioned in the article, please note that there is a caveat in using this feature. It turns out that the only mechanism to play YouTube videos is through the YouTube application itself. So if the YouTube app is disabled (following the instructions in the tutorial), and Mobicip provides filtered access to YouTube.com, none of the videos will be playable. At this time, the only way to make YouTube videos playable through the Mobicip browser is by making the YouTube app itself available. But this app directly provides unfiltered access to YouTube content, rendering Mobicip's filtering redundant.

Having said that, some parents still use it by having their children commit to accessing YouTube only via the Mobicip browser. This may not work for everyone, and that is why we wanted to highlight this issue. We are working with Apple to find a resolution for this problem. Please bear with us and we hope to have a solution that works as expected.

Mobicip Support

youtube

  • 01dsummers
  • 05/09/09
  • Tue, 05/19/2009 - 17:19
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Any idea as to when this "bug" is going to get fixed

Allowing access to YouTube

  • mobicipc
  • 10/09/08
  • Thu, 04/23/2009 - 09:18
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Hello Brenda

Thank you for contacting Mobicip.

YouTube is being blocked because of a bug in our system. We are in the process of submitting an update to Apple that includes a fix for this issue. Meanwhile, we recommend that you use the default YouTube application to allow access to content, but obviously it will be without any filtering in place.

We hope to resolve this issue soon. I will keep you posted when the update is available on the App Store.

Thanks
Mobicip Support Team

YouTube Filtering Now Available to Premium Users

  • mobicipc
  • 10/09/08
  • Thu, 08/06/2009 - 00:28
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If you are a premium subscriber, YouTube filtering can now be enabled. Please follow the instructions in this article on the Mobicip blog. We look forward to hearing your comments and feedback.