Our application is still under review by Apple. While we have made some progress in contacting them, we still have not received a reason for the delay in the approval process. Some developers knowledgeable with the process has assured us that a 3 week approval period is normal and that it can take up to 5 weeks. We're about to hit the 3 week mark so we should have an answer shortly.
What I do know is that Apple will not be approving any applications from December 24th through the 27th. Even big corporations take time off for the holidays, I guess...we're still doing what we can to hurry along the process and we'll pass along any news the moment that we get it. Again, I apologize for the delay in getting our solution into your hands. It's killing me inside knowing that we have a working solution that is just floundering in Apple's review queue!
Happy Holidays to all from the Mobicip Team!
Comments
2 comments postedHi grapp,
We share your frustration and are doing what we can to speed up the process. It is disheartening to see some of these "farting" applications approved while ours languish in a queue, especially when we know customers want our product. We had over 200 users sign up in the 3 days leading up to Christmas!
In our discussions with Apple in the last couple of days, their support group has told us that there are thousands of applications that are still in a queue waiting for approval. Approval periods over 5 weeks are definitely normal according to Apple. We are hoping that they are better staffed now that the holidays are over so that they can work down the queue in a more efficient manner.
Thanks for contacting us and we'll contact you the second we become available in the App Store.
Regards,
Gene