Touch 2.2.1 - won't install

fodes

Posted: Sat, 02/07/2009 - 09:06

Is anyone else having trouble installing the app on an Itouch with the recent 2..2.1 version?

I need some help please.

Thanks

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iPod Touch Issues

geneucla
Joined:10/23/08

Posted:Sat, 02/07/2009 - 10:47

Hello,

We have been getting a few emails from iPod touch users with this same issue. It appears there may have been a compatibility issue when we submitted the application. We changed the setting last night at 10:00 p.m., so if you have already downloaded the application last night before this change went through, you may need to download the application with the recent change. Here's our suggestion:

1) Try deleting the old version from your iTunes and iPod touch. Then re-download the application from the App Store.

2) Make sure that your iPod Touch has been upgraded to the latest software version. This may solve some of the compatibility issues.

If these solutions don't work for you, know that we are continuing to troubleshoot the problem. We won't rest until we solve each individual issue we hear about.

Gene, on behalf of the The Mobicip Team

Installs fine on iPod Touch

Suren
Joined:10/09/08

Posted:Sat, 02/07/2009 - 23:27

Unfortunately, we are not able to see this issue. We are able to install Mobicip without problems on the iPod Touches we have tested on.

Has anyone that had this problem tried Gene's suggestions? Does the app install correctly on the iPod Touch now? Please let us know.

UPDATE:

We got confirmation from users that ran into this issue before that they are able to get the Mobicip browser installed correctly on their iPod Touch. Thanks.

Wont Install on 2.21

johntyler
Joined:02/12/09

Posted:Fri, 02/13/2009 - 10:36

Hi, Thought that It had not installed but found out that it was me that did not know how to scroll through the pages on my son touch.

No.1 son was less than impressed with the idea of parental control and rendered no assistance.

many thanks

Thank you

iPod Touch installation non-issues

Suren
Joined:10/09/08

Posted:Fri, 02/13/2009 - 10:47

Most installation issues reported so far are due to lack of familiarity or misunderstanding. Please feel free to contact us if you need any help with the setup.

installing app on 2.2.1 version itouch "allowed content"

confused
Joined:01/23/10

Posted:Sat, 01/23/2010 - 17:27

I was able to download the app on my 2.2.1 itouch version and begin setting restrictions; however tutorial stated to "scroll down" after disabling the safari, apps and you tube to modify "allowed content". My itouch does not scroll down to anything. I can not find the allowed content to modifiy music, tv, videos etc for age, etc. Please help.

Thank you