Three times now I've gone into time limits and blocked access on Sunday and weeknights from 10PM through the next day until 3PM in the afternoon.. When I got into time limits the next day its wide open all night, in fact the only cells that are blocked are 2PM - 5PM Monday thru Thursday and 8PM to 10PM Monday, Tuesday, Thursday and Sunday.. The first time it happened I thought my wife had changed it but she hasnt been using it.. Has anyone else been having this problem. I am going in again right now to change it (Sunday 7AM Pacific time)
Time Limits keep getting reset
Submitted by jeffkluth on
Re: Time Limits keep getting reset
Submitted by Suren on
jeffkluth
Thanks for contacting us directly via email as well. We are posting the response here so it can be of benefit to other users who run into the same issue.
Our dev team has investigated the issue and found the underlying problem. Apparently, the time limits page was opened in the browser and was idle for a while. When you then tried to set the time limits, the session had expired and any clicks you made were not recorded despite the repeated attempts. This is definitely a bug on our side, and we are working on fixing it.
Please visit the time limits page one more time and try to set it up. Hopefully this time the settings should be saved when you navigate away from the page and return.
Again, we apologize for the frustrating experience you had. It turned out to be a corner case that we had not handled correctly. Please bear with us and the underlying issue should be resolved soon. We will post an update on this thread to keep you informed.
Mobicip Support
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